We want to make sure that you are completely satisfied with your purchases on Latin-Us.com. If, for any reason, you are not satisfied with your order, you may return any UNUSED products within ten (10) days from the date of delivery.
Before sending any products back to us, please make sure that all of the following conditions have been correctly satisfied. 
The product you wish to return:

  • Must be unused, unworn, unwashed and in the same condition in which it was received by you.
  • Must have all disposable seals still attached with the disposable seal that must still be intact.
  • Must be returned complete with all of its parts and accessories.
  • Must be sent in its original packaging.
  • Must be shipped back to our fulfillment house within ten (10) days from the date of delivery.
  • Must be sent in one single shipment; products that belong to the same order must be returned to us at the same time; and must be shipped from the United States.


If all of these conditions are satisfied, we will refund the value of the returned product(s), Sales Tax included, less any original shipping costs.

Please fill out the return form: Return Form

Indicate what you're returning and why. Please let us know if you would like to return your item(s) for an Exchange or refund. In order to process your return, please include your name, email address and order number along with the items that you're returning.
You'll be responsible for the shipping charges associated with sending the return back to us.

If you're asking for an exchange, we'll send your replacement item(s) at no charge. If the item(s) you request is not available when the return is processed, you can email us and change it out for a refund or a different item(s). If you're asking for a refund, you'll only be reimbursed for the item(s) returned. The original shipping cost is non-refundable.

All returned items must be in the original condition you received them in. We do NOT accept washed items. If a washed item is returned, the return will be refused and sent back to you.

We will not issue any refunds for returns that do not satisfy all of the conditions indicated above; provided, however, that you will have the option to request within ten (10) days of being notified that you are not entitled to a refund that your merchandise be shipped back to you, at your own cost, in the condition in which it was received by Provider’s fulfillment house.

If you do not request the return of your merchandise within said ten-day period, you authorize Provider, and any of its affiliates or agents, to dispose of such merchandise as it sees fit.
SALES OF BEACHWEAR AND UNDERWEAR ARE FINAL. WE RESERVE THE RIGHT TO DESIGNATE ON THE SITE OTHER NON-RETURNABLE MERCHANDISE. ANY SUCH DESIGNATION WILL BE NOTED ON THE DETAIL PAGE OF THE MERCHANDISE WHICH IS NON-RETURNABLE.

LATIN US® and Logo are registered trademarks of Carlos Rincón Gallardo / Latin US CFC, LLC.
Copyright © 2010 Carlos Rincón Gallardo / Latin US CFC, LLC.